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Contact Us!

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North American Headquarters

MEGA Brands Inc.
4505 Hickmore
Montreal, QC
CANADA
H4T 1K4
Tel: (514) 333-3339
1-800-465-MEGA (6342)

Products MEGA Brands

1-800-465-MEGA (6342)
Request center
Missing parts
Instructions
Recall information

Products Rose Art

1-800-CRAYONS (272-9667)
Mattel Consumer Services
Recall information

 

Local European Offices

United Kingdom & Ireland
Mattel U.K. Ltd.
Vanwall Business Park
Maidenhead SL6 4UB
United Kingdom
+44 (0)1628 500303
Mattel Consumer Relation Support Center

Spain
Mattel España
S.A. Aribau 200
08036 Barcelona
Spain
+34 902 203 010
cservice.spain@mattel.com

Portugal
Mattel Portugal Lda.
Av. da da República, nº 90/96
2º andar Fracção 2
1600-206 Lisboa
Portugal
800 101 071
consumidor@mattel.com

Italy
Mattel Italy
CENTRO DIREZIONALE MACIACHINI
Via Benigno Crespi 19/c
20159 Milano
Italy
800-11-37-11
CustomerSrv.Italia@mattel.com

Germany
Mattel GmbH
Solmsstrasse 4
60486 Frankfurt am Main
Germany
0800 – 789 87 97
service.de@mattel.com

Austria
Mattel Ges.m.b.H.
Hauptsraße 82 A
2384 Breitenfurt
Austria
0800 – 102307
service.de@mattel.com

Switzerland
Mattel AG
Monbijoustrasse 68
CH-3000 Bern 23
Switzerland
+41 31370 3131
service.ch@Mattel.com

Poland
Mattel Poland Sp. z.o.o.
Warsaw Trade Tower
Ul. Chłodna 51
00-867 Warszawa
Poland
+48 22 210 80 00
reklamacje@mattel.com

Czech Republic & Slovakia
Mattel Czech Republic s.r.o.,
The Forum,
Václavské nám. 19,
Prague 1
Czech Republic
+42 0 234 656 090

Hungary
Mattel Toys Hungary Kft
Váci út 91. 2. emelet
1139 Budapest
Hungary
+36 1 270 0223

Greece
Mattel AEBE
2 Ellinikou Str.
167 77 Elliniko
Greece
+30 210 8905000
cservice.greece@mattel.com

Turkey
Mattel Oyuncakcilik Tic.Ltd.Sti.
Eski Uskudar Yolu, Erkut Sokak, Uner Plaza
Kat:10 Icerenkoy Istanbul
Turkey
0 216 570 75 00

Belgium
Mattel Belgium
Trade Mart
Atomiumsquare, Bogota 202 - B 275
1020 Brussel
Belgium
0800 16 936
service.be@mattel.com

The Netherlands
Mattel B.V.
Postbus 576
1180 AN Amstelveen
0800 262 88 35
service.nl@mattel.com

France
Mattel Belgium
Trade Mart
Atomiumsquare, Bogota 202 - B 275
1020 Brussel
Belgium
0800 16 936
service.be@mattel.com

 

Latin American Headquarters

MEGA Brands Latinoamerica
Bosque de Radiatas #26 piso 6, letra A
Col. Bosques de las lomas
Del. Miguel Hidalgo
C.P. 11700
Mexico D.F
Tel: +5255.52768770

Consumer Service Brazil
Tel.: 0800-550780
Email: sac@mattel.com

Australian Headquarters

Australia
Mattel Australia Pty., Ltd. Richmond, Victoria,
3121 Consumer Advisory Service
Phone: 1300 135 312 M-F 8am - 5:00pm, EST.
Email: infoaust@mattel.com

New Zealand
Mattel Australia Pty., Ltd. Richmond, Victoria,
3121 Consumer Advisory Service
Phone: 0800 174 063 M-F 10am - 7:00pm, Australia EST.
Email: infoaust@mattel.com