 |
|
 |
| Who is MEGA Brands? |
MEGA Brands Inc. provides stimulating creative experiences for children and families through innovative, well-designed, affordable and high quality products that are marketed worldwide under the leading brands MEGA BLOKS®, ROSE ART®, MAGNETIX® and BOARD DUDES®. We design, manufacture and market high quality construction and magnetic toy sets, games and puzzles, craft and activity sets, art materials, boards, writing instruments, school supplies and stationery. Read the about us section to learn more. |
| Where are your offices located? |
MEGA Brands has offices all over the planet. Our head office is located in Montreal. Click here for the complete addresses and contact info of MEGA Brands offices. |
| Can I visit your headquarters? |
Due to our enormous amount of activity, our offices are not open to the public. However, everything we undertake is reflected on our website. |
| What is your privacy policy? |
Your privacy and that of your children are of primary concern to us. Our aim is to offer a safe, respectful and enjoyable online experience. The details of our privacy policy are one click away. |
|
|
| Where can I buy MEGA Brands toys? |
In the U.S. our products are available at stores such as Toys R Us, Wal-Mart, Target, Kmart, KB Toys, Kohl's and Fred Meyer. In Canada our products can be found at Toys R Us, Zellers, Wal-Mart and Sears. |
| Can I order stuff on-line? |
You can buy on-line through a direct link per product (if available) with Kmart, Wal-Mart, Target, KB Toys and Toys R Us among others. |
| What is the MEGA Brands lifetime warranty? |
We are 100% committed to our product's safety and quality. MEGA Brands' products are guaranteed against defects in material and workmanship, with the exclusion of electronic components. As the original purchaser, if you encounter such a defect in the course of normal use, we will replace it free of charge. We ask that you send the item to the nearest MEGA Brands office and include your proof of purchase. |
| May I submit story ideas for your ‘fun stuff' section? |
Your ideas, comments and suggestions are extremely welcome! If you'd like to share something with us, no matter where you are on www.megabrands.com, there is a ‘Rate this Page' button at the very bottom of the right side of each page. By clicking on it, you can send us your feedback. |
| Can I view past TV commercials? |
Past TV Commercials are archived in the catalogue on the corresponding product page. Not only may you view them, you may also rate them and send us your feedback and suggestions for future campaigns. So go ahead, checkout all ads! |
| If I send you a product, can someone build it and ship it back to me? |
We are a construction toy company and as such, encourage learning through the building of one's own toys. An instruction guide is included with each toy. Should there be a part of the instruction that you do not understand, please do not hesitate to contact us. |
|
 |
|
 |
| How many dragon games do you have and are you developing new ones? |
Krystal Warrior, Metal Ages and Dragon Mountain are three hot games! Challenge yourself and others. Look out for other exciting dragon games coming super soon… |
| How can I collect your entire selection of wallpapers? |
Easy! Click on the "Extra" button in Fun Stuff and select toy category. We have over three-dozen great wallpapers for you to pick from. Simply choose your favourite and download. |
|
|
| Where can I find investor information. |
Investor contacts, shareholder info, plus a complete list of directors and executive officers are available in the investor relations section of the website. |
| May I read your press releases? |
Of course you may! A collection of current and old press releases awaits you one click away. Enjoy! |
| How can I apply for a position at MEGA Brands? |
Our company is ever exciting and dynamic. Should you wish to join our team, take a look at open positions in our career section or simply send your CV to playing@megabrands.com |
|
 |
|
 |
| Why can't I send you an email directly? |
In order to keep a proper inventory of emails, and to guarantee a timely and efficient response, we prefer that you send us email via our request center. Therein, you can tell anything your need. |
| Where I can I learn more about the Magnetix Replacement Program? |
Your children's safety is our priority. Please click here for details on the Magnetix Replacement Program. |
| How can I check the status of a product I returned to you for replacement? |
Please contact our consumer service departments directly at 1-800-465-6342. We will be happy to answer any questions you may have regarding product replacement. |
|
|
 |
| Should you have further concerns, need part replacements or details on our products, do not hesitate to contact us through the Request Center. |
 |
|
|
| |
|